Recognition

"I worked shoulder to shoulder with Cathy Maylone through the turnaround and sale of ComfortCare of Michigan, where Cathy was my Director of Reimbursement and central to our successful turnaround and eventual sale.
In more than 200 restructuring situations across my career, I have met few executives I trust as completely.  She combines total command of revenue cycle management with rare integrity and the ability to deliver under pressure.  Med Staff Plus reflects everything that makes Cathy exceptional.
Cathy has assembled a team of seasoned specialists who do not arrive to take over an operation; they work alongside your people as a seamless extension of your own staff, clearing backlogs, solving complex challenges, and adapting to your established workflows rather than imposing a rigid system.
If you are a healthcare provider weighing whether to entrust your reimbursement and revenue cycle to Med Staff Plus, let me make it simple: I would, without hesitation.  I have staked the survival of a company on Cathy Maylone's judgment and execution, and she delivered.  She is an outstanding executive, an expert in her field, and a person of complete integrity.  You and your cash flow will be in extraordinarily capable hands."
Clifford W. Croley
Founding Partner, Croley, Martell & Associates, Ltd.
Turnaround & Restructuring Advisor
Former CEO & Part Owner, ComfortCare of Michigan
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"J&B Medical Supply began working with MSP in early 2020. Given their strong reputation within the DME industry, we established a partnership in which the MSP team performs insurance verification for our members.
The information they provide is consistently detailed, accurate, and thorough. Their team proactively contacts health plans and members when necessary to ensure complete and up-to-date information. The data and insights they provide are invaluable in helping us maintain accurate internal resources and support our staff effectively.

In addition to insurance verification, MSP has taken on the responsibility of adding providers to our database. They approach this work with the same level of diligence, accuracy, and attention to detail that they bring to all of their services.MSP has proven to be an ethical, knowledgeable, and highly productive partner. I highly recommend their team to any organization seeking a reliable and professional resource within the healthcare and DME industry."
Barbara Serra Adams, Director of Customer Service
J&B Medical Supply Co., Inc.
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"When Befitting You launched our DME company, Med Staff Plus was an essential billing partner whose expertise helped lay the foundation for our growth and success. Over the course of our longstanding collaboration, they consistently delivered efficient billing solutions that allowed us to focus on building our core operations. We commend Med Staff Plus and we are confident they will be an outstanding resource for any organization seeking a knowledgeable and dependable billing partner."
Greg Newman, President & CEO 
Befitting You Medical Supply
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"All the times that I have personally worked with Cathy, she has always gone above and beyond the call of duty to ensure the project was a success.  Her attention to detail and determination made her a very valuable asset in our times working together."
Dave Golen Jr, VP of IT & Support Operations
Universal Software Solutions, Inc.
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"J&B Medical Supply Co., Inc. has had the pleasure of working with Med Staff Plus Inc on a variety of projects supporting both our Customer Service and Billing Departments. Their team has consistently provided exceptional support with insurance benefit verification as well as claims-related projects. Med Staff Plus Inc is thorough, accurate, and highly efficient in all aspects of their work. Their staff brings many years of experience in the DME industry, which allows them to take on projects with ease and deliver excellent results in a timely manner. Their professionalism, attention to detail, and strong understanding of billing and insurance processes have made them a valuable business partner to our organization. As the Director of Billing, I appreciate having a trusted partner we can rely on when additional project support is needed. Whenever a project arises that requires extra assistance, we confidently turn to Med Staff Plus Inc to help complete the work quickly, accurately, and efficiently. I would highly recommend Med Staff Plus Inc to any organization seeking dependable and knowledgeable support services within the healthcare and DME industry.” 
Susan Issa,  Director of Billing  
J&B Medical Supply Co., Inc. 
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"Med Staff Plus was the smoothest running part of my DME / Orthotic and Prosthetic company. Cathy and I had a wonderful business relationship for over 20 years. She knows more about the Orthotic and Prosthetic industry than I do, and I'm a Certified Orthotist. Cathy and the Med Staff team always responded promptly and accurately when we challenged them with questions. Her employees were trained to audit our poorly submitted paperwork, hold claims until our paperwork was accurate and they recovered payments like blood hounds. I have not worked with a better consulting-billing company before or after. Call me anytime with questions about her or the Med Staff company."
Greg Martin, C.O.
Milford Medical Supplies / Binson's O+P
Supported by the people That Know us Best
